1. What's the warranty with your product?

 Normally, out product have one year warranty.

2. Is this the total price for your product? 

Yes, for free shipping product. That’s the total price for the product. But the price doesn't include the custom tax.

3. Do you have tracking number with my item?

 Yes, usually, the item will be shipped out at the next day or 48 hours after received your payment. You may ask for the tracking number later.

4. Is this the brand new item?

 Yes, it's brand new and in the original box.

5. Can I use this cell phone at USA, Canada, Brazil, Spain, Russian, Greece or Germany?

 Yes, it's unlocked cell phone. Quad band cell phone can be used in all over the world. Japan not included. But this cell phone can't be used for 3G network (except models Indicates support for 3G network).

6. I have not received the product, or I'm not satisfied with the products. What I can do?

 Dear buyer, we will help you resolve the problem. Any problems please contact us through AliExpress message or Email. We will reply your email within 24 hours. Except public holiday